Artificial Intelligence is widely accepted by the global air cargo and logistics sectors considering the benefits that it offers. AI is believed to be revolutionising the global supply chains by impacting route optimisation, predictive maintenance, real-time tracking, and enhancing overall operational efficiency.
-Dr. Shehara Rizly
Adapting to changing landscape, the industry has been transforming rapidly, as professionals within air cargo continuously evolve their skill sets to stay relevant and competitive. Automation, AI, and data analytics are reshaping logistics and operations. Sustainability initiatives, regulatory changes, and the rise of e-commerce require a versatile and adaptive workforce.
This environment calls for a deeper understanding of digital tools, cross-functional collaboration, and a focus on innovation to meet the industry’s growing demands.
Finding talent and the right skills alongside the rapid growth of the industry has been quite a challenge. However, in the Middle East region, the government and private sector have worked together to find appropriate solutions to cater to the need of the hour.
This dynamic environment calls for a deeper understanding of digital tools, cross-functional collaboration, and a focus on innovation to meet the air cargo industry’s demands. Training programmes in the industry are an investment, which is imperative as a business owner. Finding talent and the right skills alongside the the industry’s rapid growth has been quite a challenge. However, in the Middle East, the government and private sector have worked together to find right solutions to cater to the need of the hour.
Networking is another important aspect that needs to be mentioned at this point of time as it is a must with the type of air cargo and the facility one needs to deal with. Air cargo industry leaders share with us some of the significant areas, which are important at present.
Adapt to new tech to overcome competition
Rizwan Kareem, Director, Operations, RSA Global
As the industry rapidly evolves, the demand for specific skills has intensified. Today, professionals must be proficient in data analytics, digital supply chain management, cargo handling automation, and regulatory compliance. These skills are essential for navigating complexities of global logistics and optimising operations. In a competitive market, the ability to adapt to new tech and industry demands is not just an asset, but a necessity. Mastery of cargo management systems, inventory control, and HAZMAT handling are core competencies.”
Training is key to keep oneself updated of best practices
Praveen Nair, General Manager, Air Freight, Air & Sea, Dubai & Northern Emirates, DSV
At the heart of the industry are operational, technological, and regulatory skills. It is not just technical expertise that matters. Having the right attitude and the ability to think differently is also important. An industry that adapts to changes in trade and technology has the capacity to offer innovative solutions and make sound decisions. When it comes to operational roles in handling logistics, continuous learning and skill development are key. Ongoing training helps employees stay updated on the latest industry practices and ensure they are prepared to meet demands.”
Compliance with regulations must to hone industry skills
A.S.Azimi, CEO & Managing Director, Azimi Cargo and Logistics
IATA has some training programmes, which cover all areas such as air cargo fundamentals, management, revenue optimisation, cargo skill and procedures. HAZMAT goods training programmes is a must course for handlers. Despite these programmes, we still see many gaps in the industry. Mandatory norms imposed by various bodies makes it necessary for firms to engage the staff with proper certification. Overcoming five to 10 years, skills requirement will change rapidly.”
Skills in handling, safety must for operational roles
Ivan Mugisha, Country Manager, UAE, RwandAir
Flexibility, data evaluation, technology proficiency, and digital literacy are important in today’s air cargo industry. These skills help streamline operations and improve efficiency as the industry adopts more technology-based processes and strategies. Mastery of cargo management systems and equipment handling are essential for operational roles. These ensure safe, and compliant operations across various stages of handling. IATA’s Dangerous Goods Regulations and Cargo Introductory Courses and hands-on training are must for beginners to understand the basics of handling.”
Bridging skill gaps for understanding logistics systems
Yousif Najim, CEO, Orbit Logistics
The most in-demand skills in the industry today include expertise in logistics and supply chain management, data analytics, negotiation, and problem-solving. Skills for operational roles encompass understanding logistics systems, loading and unloading, utilising cargo tracking systems and keeping track of changes in regulations and industry updates. IATA and WCA Academy training programmes can assist those entering the industry by providing essential skills. The industry focuses on bridging gaps due to importance of cargo regulations and ensure a well-trained workforce.”
Training programmes likely to change in 5 to 10 years
Mohammed Aashfee Hameed, GM, Compass Logistics Intl
Air cargo industry is evolving rapidly, driven by technology and data analytics. Adapting to new technological changes is key for success. Operation has specific set of skills from handling, documentation and regulatory knowledge. Each of these skills plays a vital role in ensuring handling of air cargo, thereby optimising ops and enhancing quality. There are some training courses, which will help acquire necessary skills. These include DG certification, air cargo security training among others.”
NAFL, IATA courses for youth entering industry
Nick Heidemann, Operations Manager, aci logistics
As technological innovation continues to transform the sector, digital literacy and data analytics are essential skills for employers. Expertise in regulatory compliance and supply chain management is critical for maintaining operational efficiency and navigating complexities. The NAFL provides a range of cost-effective training programmes suitable for professionals at various skill levels. IATA’s courses provide foundation for those entering the industry. It provides a range of cost-effective training programmes suitable for professionals at various skill levels.”
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